Le Thi Thien Kim Ngan

Introduction

Le Thi Thien Kim Ngan (Co-founder) has over 6 years of experience in immigration visa consulting, specializing in tourist visas, business visas, relatives visas, and long-term residency solutions in Vietnam, such as temporary residence cards and work permits.

Work experience

With more than six years of expertise in immigration visa services, Ms. Ngân has developed detailed assessment processes for various types of visas in Vietnam. From tourist and business visas to long-term residency solutions like temporary residence cards and work permits, she is well-versed in specific requirements. She provides precise advice to clients on the most suitable visa for their purpose, ensuring a high approval rate from the very first submission.

Ms. Ngân has established a clear and detailed step-by-step workflow from consultation to document preparation. Backed by a multilingual team, every application is meticulously reviewed, from verifying document authenticity and cross-checking information to ensuring consistency throughout the application. She closely oversees and guides clients through the entire process, ensuring all documents meet the requirements of Vietnam’s competent authorities.

Beyond visa assistance, Ms. Ngan and the VisaNow team have developed comprehensive customer care services both before and after visa approval. She actively keeps up with changes in Vietnam’s immigration policies by attending seminars and engaging with government agencies to stay informed about the latest trends. This allows her to provide accurate advice and support clients in quickly integrating into the local community in Vietnam, from finding accommodation to completing other administrative procedures.

About VisaNow

Founding journey

Established in June 2018, VisaNow marks the beginning of a dedicated journey in the fields of immigration and international travel. We take pride in being a service provider for visas to over 190 countries and territories worldwide.

The name “VisaNow” is not merely a title but a symbol of our mission to bridge the East and the West. We are committed to delivering exceptional customer experiences, built on five core values:

• Credibility: Always maintaining a professional demeanor, fulfilling commitments, and safeguarding customer information.
• Dedication: Actively listening and meeting customer needs with enthusiasm.
• Integrity: Providing accurate and complete advice, ensuring transparency with customers.
• Flexibility: Adapting to changes in the business environment and resolving issues with agility.
• Lifelong Learning: Staying updated with regulations and policies promptly and accurately.

At VisaNow, we strive to create a comprehensive ecosystem serving both individual and corporate clients in the field of immigration and international travel. Our mission is to accompany global customers, helping them overcome all barriers to immigration with maximum trust and convenience.

We aim to provide services that build cultural bridges, promote trade, and foster international cooperation. VisaNow is proud to be a reliable partner contributing to the global integration and development of the Vietnamese business community.

Achievements

By 2024, VisaNow has firmly established its position with a team of over 30 seasoned employees supporting a wide range of services for both domestic and international clients. Each year, we serve over 500 businesses and more than 2,000 global customers. We take pride in collaborating with leading corporations in various industries such as Agoda, PNJ, LALAMOVE, Kem Nghia, and more.

To meet the growing demand of our customers, VisaNow has expanded its network with representative offices in three major economic centers: Ho Chi Minh City, Binh Duong, and Hanoi. This presence not only enhances our service capabilities but also underscores VisaNow’s strong commitment to supporting customers nationwide, continuously innovating, and improving service quality in our journey toward global integration.